RETURNS/EXCHANGES POLICY
We want you to be fully satisfied with every item you purchase from sportsapparel4u.com. If within 30 days of receiving your merchandise, you are not satisfied, return it for a 100% refund of the product's purchase price less any restocking fees imposed by the manufacturer (not to exceed 10% of original purchase price).
Product returns nor exchanges are permitted on any customized, discontinued, clearance or closeout merchandise.
RETURNS ONLY: Click here to fill out our Return Authorization Request Form. You will be emailed a Return Authorization Number (RA) number along with instructions on where to return the item/s. Returns will not be processed without an RA number. Allow 1-3 business days for an RA to be provided.
Note: Returns are shipped back to the original manufacturer. Thus, if you are returning items from two or more manufacturers
you will be responsible to shipping each return to the respective manufacturer location.
Do not ship returns to our location unless specified. Otherwise you will be responsible for additional shipping charges that we incur plus a 3.0% administration fee. If your return is past the allotted 30 days, a 25% restocking fee will be subtracted from your return.
In most cases, returns are inspected and processed directly by the manufacturer.
All returns must be in resalable condition. No credit or exchange will be issued if the product shows signs of use. Our guarantee does not cover accidental damage or wear of product caused by the customer.
Once your return is processed, we will refund your monies and send you an email stating that a refund has been issued. Refunds normally take 2-4 business days to appear on your credit card statement, immediately if you paid via PayPal.
Original shipping costs are non-refundable, unless the return is a result of our error whereby the full cost of the merchandise and shipping charges will be refunded.
IMPORTANT: Returns will not be accepted on any Pennant Sportswear merchandise that has been opened.
EXCHANGES: If you like the product but purchased the wrong size, exchange it within 30 days of receipt of product, no exceptions. To exchange, follow the return instructions above. On a new order, purchase the product and size you need. During Checkout, in the NOTE section, type "Exchange Order". Upon receipt of the returned merchandise, we will refund you for the cost of the original item/s and the ground shipping cost (within the 48 Contiguous states only) to exchange the same item.
A restocking/processing fee, not to exceed 15%, will be accessed for any exchange order that is not for the same item.
IMPORTANT: Exchange orders involving merchandise from Holloway Sportswear will be charged a restocking fee, not to exceed 10% of the original selling price.
This exchange policy is valid only for items from the same manufacturer.
The customer is responsible for return shipping charges. We recommend you use priority mail or a carrier that provides tracking. ValueSupply LLC is not responsible for lost shipments.
ValueSupply reserves the right to refuse the refund if, upon inspection, it is determined that the merchandise was used, washed or damaged.
Product returns nor exchanges are permitted on any customized, discontinued, clearance or closeout merchandise.
RETURNS ONLY: Click here to fill out our Return Authorization Request Form. You will be emailed a Return Authorization Number (RA) number along with instructions on where to return the item/s. Returns will not be processed without an RA number. Allow 1-3 business days for an RA to be provided.
Note: Returns are shipped back to the original manufacturer. Thus, if you are returning items from two or more manufacturers
you will be responsible to shipping each return to the respective manufacturer location.
Do not ship returns to our location unless specified. Otherwise you will be responsible for additional shipping charges that we incur plus a 3.0% administration fee. If your return is past the allotted 30 days, a 25% restocking fee will be subtracted from your return.
In most cases, returns are inspected and processed directly by the manufacturer.
All returns must be in resalable condition. No credit or exchange will be issued if the product shows signs of use. Our guarantee does not cover accidental damage or wear of product caused by the customer.
Once your return is processed, we will refund your monies and send you an email stating that a refund has been issued. Refunds normally take 2-4 business days to appear on your credit card statement, immediately if you paid via PayPal.
Original shipping costs are non-refundable, unless the return is a result of our error whereby the full cost of the merchandise and shipping charges will be refunded.
IMPORTANT: Returns will not be accepted on any Pennant Sportswear merchandise that has been opened.
EXCHANGES: If you like the product but purchased the wrong size, exchange it within 30 days of receipt of product, no exceptions. To exchange, follow the return instructions above. On a new order, purchase the product and size you need. During Checkout, in the NOTE section, type "Exchange Order". Upon receipt of the returned merchandise, we will refund you for the cost of the original item/s and the ground shipping cost (within the 48 Contiguous states only) to exchange the same item.
A restocking/processing fee, not to exceed 15%, will be accessed for any exchange order that is not for the same item.
IMPORTANT: Exchange orders involving merchandise from Holloway Sportswear will be charged a restocking fee, not to exceed 10% of the original selling price.
This exchange policy is valid only for items from the same manufacturer.
The customer is responsible for return shipping charges. We recommend you use priority mail or a carrier that provides tracking. ValueSupply LLC is not responsible for lost shipments.
ValueSupply reserves the right to refuse the refund if, upon inspection, it is determined that the merchandise was used, washed or damaged.
